Tag Archives: assistance

Spire extends utility assistance deadline to June 30

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ST. LOUIS, Mo. – Spire announces an extension to the assistance application deadline for its Missouri residential customers financially impacted by the pandemic.

Missouri residential customers with past-due balances who have been furloughed or experienced job or income loss due to the pandemic have until June 30 to receive up to $400 toward their natural gas bill. The program was originally scheduled to end on March 31. However, with approval from the Missouri Public Service Commission, the natural gas provider has twice extended the deadline to help more customers. Nearly, 5,500 customers are currently enrolled in the program.

If qualified, active Missouri residential customers who are enrolled in the program automatically receive a $100 credit toward their past-due balance on their Spire account. And if a customer has a past-due amount older than 30 days, they can receive up to an additional $300 matched, dollar-for-dollar, when they make payments to reduce their past-due balance by June 30.

To apply or learn more about the program or other ways Spire is helping customers impacted by the pandemic, visit SpireEnergy.com/Assistance.

Missouri extends energy assistance application deadline

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JOPLIN, Mo. – Missouri residents will get an extra month to apply for the Economic Security Corporation’s (ESC) Energy Assistance Program. Governor Mike Parson extended he deadline to May 31 and expanded income eligibility for the program.

The income guidelines have increased to 60% State Median Income (SMI) guidelines. To be eligible residents must:

  • Be responsible for paying home heating costs
  • Have $3,000 or less in bank accounts, retirement accounts, or investments
  • All household members must be a U.S. citizen or legally admitted for permanent residence
  • Meet 60% SMI guidelines

Residents of Barton, Jasper, Newton and McDonald Counties can find information on getting assistance at the ESC’s utility assistance page. Applications can be submitted online, by email, in-person at the ESC’s Central Office, or by mail.

Spire offers assistance to pandemic impacted customers struggling to pay energy bill

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ST. LOUIS, Mo. – Missouri energy company Spire is offering two financial assistance programs to customers struggling because of the coronavirus pandemic.

Through March 31 or until funds are exhausted, the natural gas provider is offering up to $400 in assistance for Missouri customers who have been furloughed or experienced job or income loss and have an outstanding past-due balance on their Spire account.

Qualified customers enrolled in the program will automatically receive a $100 credit toward their past due balance. Over the duration of the program, customers can receive up to an additional $300 matched, dollar-for-dollar, when they make payments to reduce their past-due balance. There is no income cap for the program, but customers must complete an application and show that they’ve sustained a loss of income or job any time after March 1, 2020, as a direct result of the pandemic.

The second assistance program offered by Spire is an 18-month payment plan for customers impacted by the pandemic. Customers can enroll by paying 10% of their past-due balance.

“As the impact of the coronavirus pandemic continues, we know that many people are still in need of help,” said Scott Carter, president of Spire Missouri. “That’s why we’re committed to finding effective ways to support our most vulnerable populations.”

To apply or learn more about the new program or other ways Spire is helping customers impacted by the pandemic, visit SpireEnergy.com/Assistance