Spire offers assistance to pandemic impacted customers struggling to pay energy bill

ST. LOUIS, Mo. – Missouri energy company Spire is offering two financial assistance programs to customers struggling because of the coronavirus pandemic.

Through March 31 or until funds are exhausted, the natural gas provider is offering up to $400 in assistance for Missouri customers who have been furloughed or experienced job or income loss and have an outstanding past-due balance on their Spire account.

Qualified customers enrolled in the program will automatically receive a $100 credit toward their past due balance. Over the duration of the program, customers can receive up to an additional $300 matched, dollar-for-dollar, when they make payments to reduce their past-due balance. There is no income cap for the program, but customers must complete an application and show that they’ve sustained a loss of income or job any time after March 1, 2020, as a direct result of the pandemic.

The second assistance program offered by Spire is an 18-month payment plan for customers impacted by the pandemic. Customers can enroll by paying 10% of their past-due balance.

“As the impact of the coronavirus pandemic continues, we know that many people are still in need of help,” said Scott Carter, president of Spire Missouri. “That’s why we’re committed to finding effective ways to support our most vulnerable populations.”

To apply or learn more about the new program or other ways Spire is helping customers impacted by the pandemic, visit SpireEnergy.com/Assistance

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